Key areas of expertise within AOA include –
Security Solutions – Identifying industry leading security systems that are needed for specific business threats, and providing the necessary disciplines to effectively implement these in critical areas. Examples include:
- ATM defences - Ink-protection solutions for theft prevention, Anti-Cut and Ram solutions for attack prevention.
- Physical security improvement and operational efficiency around bulk cash movements at bank branches, dramatically reducing risk of loss and employee danger.
- Deposit fraud – Operational procedures to avoid internal and external losses through theft and deception.
Operational Efficiency – With techniques rooted in Lean Manufacturing practices and developed around the world we can deliver
- Quality of output on a repeatable basis in banking operational tasks performed by your staff, vendors and third party outsourced providers, through built-in-quality measures
- Resource management to align scheduled manpower to match demand forecasting
- Process Engineering to minimise waste within the operation
Typically 20%-30% of operating costs can be removed from branch based operations, whilst maintaining or even improving customer experience.